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Penny Powers
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My Promise to you

As a member of the International Coach Federation, I absolutely subscribe to their Code of Ethics. Therefore, I promise you that I will:

1. Establish Sound Contracts and Business Practices
Establish, agree and honor the terms and conditions of the engagement. Provide specifics that include such items as 1. payment terms; 2. time, frequency, and method of communications; 3. definition of services to be rendered; and 4. an agreement of the terms. Upon establishing this agreement, ensure that I operate out of sound business procedures (e.g., record keeping, how I do business in general).

2. Establish My Professional Competencies.
Set forth the areas of competencies I have achieved. Include my coaching training, education and credentials. Make sure that I have acquired high levels of competencies and have practiced sufficiently to do the work I am hired to do.

3. Adhere to the Limits of My Expertise
Coach only in my area of competence and where legally permitted to practice. Refer individuals to other specialists, such as financial planners, investment advisors, lawyers, doctors, and therapists, as needed.

4. Guarantee Confidentiality within Boundaries
Guarantee the confidentiality of information that the person being coached entrusts to me. Advise them of any circumstances that might influence my judgment or objectivity. Specify situations where confidentiality may be interrupted (e.g., legal subpoena, violation of federal law, company policy, etc.). This is particularly important when being hired for a company and working individually with the employee. Both the individual and I must be clear about the boundaries of confidentiality.

5. Be Respectful and Constructive
Respect the individual's needs, wishes, and differences. Make sure each person is honored and that I am constructive and honest with him or her at all times.

6. Respond Quickly and Responsibly
Set my own agenda aside in order to listen fully to what the individual says or means. Promptly respond in the moment of the coaching. Respond promptly as well to phone calls, faxes, or electronic mail and any request that the person being coached may make of me. Promise only those things that I fully intend to provide, then follow through.

7. Be professional at All Times
Maintain the relationship on a professional basis. Associations that reduce objectivity (e.g., those of a romantic nature) are incompatible with a coach's professional role and will cause an end to the trustful coaching relationship.

8. Maintain Appropriate Distance
The coach does not invest capital in or make loans to the individual's business or projects unless both parties develop formal, written, and legally supported agreements. Even in the case of a formal agreement, I am aware that the coaching relationship may change.

9. Be a Model
Conduct personal and professional affairs with high standards and integrity so as to be a model for my clients and other coaches. I must live fully the values and beliefs I espouse to assure that those engaging my services may receive full value. Anything less is not coaching.

10. Be Coachable Myself
All masterful coaches have coaches themselves. I must continue to learn, grow and stretch just as I am asking my clients to do. I am willing to learn from those I coach as well.

Penny Powers

ACC Certified